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Sales Advisor

Réno-Assistance inc.

This is a Full-time position in Laval, QC posted October 11, 2017.

Sales Advisor / Renovation Advisor – (Anglophone market)

What do Sales Advisors do at Reno-Assistance?
They are essentially our superheroes who make sure that the contractors who sign up for our bank of 360° Verified Contractors have everything it takes to satisfy our customers and avoid putting them at risk. This means they verify that these contractors have a stellar reputation with past customers, the right licences, valid insurance coverage, good credit and much more. And if they do, our Coordinators interview them to make sure they only accept the best. Next, they do everything to help these contractors become even better, so they really impress our customers.

Think you have what it takes? Here’s what you’ll need to do:

  • Supporting and advising clients in their renovation project.
  • Establish a cordial report… You have to be able to put yourself in their shoes and advise them as if it was a close relative or friend.
  • Select the best contractors for the client’s project using our “PerfectMatch” tool.
  • Coordinate the appointments between clients and contractors.
  • Follow up with clients and contractors.
  • Analyze the different quotations to properly advise clients on her options.
  • Match the client and the most compatible and competent contractor to ensure successful renovations …
  • Maintain and develop your customer base.
  • Collaborate with other departments to maximize customer satisfaction.
  • Provide continuous feedback to improve our processes and automate critical systems where the human touch has little added value (we want you to use your mind, not just your fingers on a keyboard).
  • Use a scooter to get around the office (well, why not have fun and be more productive at the same time?).

What you need to have under your belt:

  • College diploma or university degree
  • At least three years in a sales related position
  • Excellent command of spoken and written English
  • Knowledge of construction and renovation (an asset)
  • Active in a sport or another discipline (you have the DNA of a winner)
  • The understanding that letters on a keyboard are not in alphabetical order

Your strengths:

  • A bit of a perfectionist, you are as precise as a Swiss watch (nothing slips through your fingers).
  • You know how to manage pressure and priorities.
  • You are persistent and determined to excel (you might even say you’re a sore loser).
  • You are self-sufficient and a self-starter.
  • You are self-taught and Google is your best friend.
  • You are a great listener, but you also know how to talk the talk!
  • You have a positive attitude (no sour grapes for you)!
  • You have a shrewd mind!

We want to work with extraordinary minds who have heart. If you think you have what it takes, apply for this position (or do whatever’s necessary to get our attention). We want to hear from you! To find out more about our other job opportunities, visit renoassistance.ca/careers

Skills Required

  • Education level: University
  • Work experience (years): 0-2 years


Salary: 38000-44000$ per hour

How to Apply