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Field Service Technician-Robotics

Gebo Cermex

This is a Full-time position in Laval, QC posted August 23, 2017.

The Field Service Engineer will conduct interventions on customer sites for Gebo Cermex equipment:

  • Installation, Maintenance, Option & Upgrades, Technical Support, Diagnostic Visit & Overhauls;
  • Identify, analyze and repair product failures, order and replace parts as needed as well as train customer’s employees
  • Install, troubleshoot and maintain equipment;
  • Is responsible for equipment performance at Customer plant, based on Technical, Contractual and Safety specifications;
  • Must be able to identify, troubleshoot and fix any mechanical, electrical and/or automation problems on the equipment and to properly communicate to the main technical office;
  • Train customer personnel on equipment;
  • Prepare and send Technical Reports in the required format for analysis and treatment;
  • Provide technical assistance to customers regarding equipments by phone;
  • Be the professional image of Gebo Cermex;
  • Respect and follow all Safety policies of Gebo Cermex and the Customer;
  • Respect and follow all internal procedures regarding interventions.

You must be interested, available and authorized to travel (80%) to the United States and possess a valid passport.

  • Strong interpersonal relationship skills to interact with various stakeholders including worldwide colleagues;
  • Excellent skills in Root Cause Analysis method;
  • Strong general knowledge of Gebo Cermex equipment;
  • Good electrical knowledge, must be able to read electrical diagrams and perform wiring;
  • Fluent in written and spoken English & French.
  • Spanish/Italian a plus.

For Packing equipments: Strong knowledge in Allen Bradley, Siemens Simatic S7, Fanuc.

For Overwrapping equipments: Strong knowledge in Allen Bradley, Rockwell, BnR Automation, Siemens Simatic S7. Strong mechanical knowledge.

Skills Required

  • Education level: College
  • Work experience (years): 3-5 years


Salary: N/D