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Product Manager

Upland Software

This is a Contract position in Laval region, QC posted September 8, 2017.

Job DescriptionAre you looking for an opportunity to accelerate your career and work with a team of friendly, creative people? Upland Software offers a collaborative work environment full of smart, positive, and passionate people who are respected for their unique talents and empowered to do their jobs well. As a member of this close-knit team, you are encouraged to take good ideas and run with them, pursuing the best outcome for our customers while having fun along the way. If these things are important to you and you’re driven by delighting customers, we want to talk with you! About Upland Upland Software (Nasdaq: UPLD) is an enterprise cloud software company that provides award-winning solutions in Project and IT Management, Workflow Automation and Digital Engagement. Our goal is 100% customer success, achieved through a unified operating platform that delivers the performance, scalability and support that over 2,500 Upland customers worldwide demand every day. Learn more at uplandsoftware.com. Opportunity Summary: The Product Manager is internally and externally recognized as an expert. Has broad and detailed domain knowledge, functional and/or technical understanding of the product’s capabilities and those of our competitors. Drives the direction of the product by interacting with internal teams as well as customers to prioritize areas of investment to maximize return and stakeholder satisfaction. Primary Responsibilities: * Conduct market research to identify trends and patterns in the PPM, Supply Chain and Financial IT software industries. * Assess product strengths in comparison to competitor products and provide recommendations on product direction based on assessment. * Define market strategies and roadmaps to satisfy market requirements and internal objectives. * Collaborate with other Product Managers within the Upland Software product lines for cross-product initiatives and market strategies. * Coordinate and perform the full SDLC such as kickoff, business analysis, requirements elicitation, design, UAT and release activities ensuring compliance with Upland Software’s methodology * Work in an agile environment using scrum framework and acting as a product owner * Gather business and technical requirements from internal and external clients. * Define and prioritize product backlog in user stories based on elicited requirements. * Conduct release and sprint planning for software development iterations. * Collaborate on product design with UI/UX designers. * Collaborate with development team during iteration cycles, including but not limited to requirement clarifications, test plan and test case review, desk checks and feature approval * Provide regular project status and schedule updates. * Provide product information and material for use by marketing and sales, training, deployment and consulting departments. * Host internal and external presentations to inform stakeholders of upcoming features Requirements: * 3+ years’ experience working in software industry * Experience as a Business Analyst / Product Owner / Product Manager working in web or mobile applications * Experience with developing Cloud based software an asset. * Strong analytical skills to understand business requirements and to capture, analyze and document detailed requirements. * Experience within the Project and Portfolio management (PPM), Supply Chain or IT & Financial management industries are assets * Ability to work with diverse resource groups to get consensus on defining features * Ability to assess opportunity cost and trade-offs when developing product strategies * Experience working in an agile framework * Experience with the Atlassian product suite (Jira, Confluence, etc) or similar software an asset * Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders * Ability to work autonomously and balance multiple priorities * Ability to work in a collaborative team environment to solve business problems We offer a casual and collaborative work environment, a generous benefits package and significant growth opportunities. Upland is publicly traded software company based in Austin, TX with offices in the US, Canada and the UK.