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Fixed operations director

Auto H. Grégoire

This is a Full-time position in Laval, QC posted August 1, 2018.

HGregoire Infiniti Laval is looking for a Fixed Operations Director with EXPERIENCE who wishes to stand out with his skills and his leadership.

HGregoire is a RECOGNIZED, WELL-ESTABLISHED and GROWING automotive group. HGregoire currently has more than 20 new and pre-owned vehicles dealerships, three of which are located in Florida, USA.

Here is the description for the role of Fixed Operations Director (parts and service).

Responsibilities of the Fixed Operations Director (parts and service):

  • Plan and achieve the objectives of the various services under his supervision.
  • Maintain a high-quality repair service and reduce the amount of returns to the workshop.
  • Make intermittent checks of the work done.
  • Ensure health and safety in the workplace.
  • Administer claims for settlements related to the warranties.
  • Recommend and establish price schedules for fixed operations.
  • Evaluate performance and motivate the team.
  • Ensure that customer satisfaction is a priority for all employees.
  • Deal with customer complaints as soon as possible, according to the terms of the dealership.

Five reasons why you should be part of the HGregoire adventure as a Fixed Operations Director (parts and service):

  1. With its fulgurous growth, HGregoire has been providing many challenges to its employees in the last 25 years.
  2. Opportunities for advancement and career development.
  3. Its much-appreciated recognition program: The HGreg Club.
  4. Its social involvement: partner of Opération Enfant Soleil and Operation Red Nose since 2004, collecting donations for the CURE Foundation (breast cancer), etc.
  5. Its reputation and strength in the automotive industry (13X Consumer Choice Award).

* The masculine gender is used only to lighten the text.

  • 5 years of experience in the role of Fixed Operations Director;
  • Bilingualism – French and English.Knowledge of Reynolds software (an asset);
  • Rigor, attention to detail and autonomy;
  • Focused on customer service and teamwork.

Skills Required

  • Education level: University
  • Work experience (years): 6-9 years


Salary: N/D

How to Apply