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Customer Service Agent

Bédard Ressources inc.

This is a Contract position in Laval, QC posted August 3, 2022.

Urgent! – For you nothing is more important than providing outstanding customer service and treating your customers with great care? You make sure to resolve any situation so that the order is delivered to the customer quickly and accurately? This position may be just what you are looking for!

Our client, a company in operation for 100 years and specializing in printing products, is looking for a dynamic, resourceful person with strong communication skills to fill a Customer Service Agent position at its Laval office.


  • Handling incoming calls.
  • Follow-up and find solutions when there is an issue with orders.
  • Answer client inquiries regarding prices.
  • Perform data entry into the system for incoming orders.
  • Carry out any other related tasks.

If you are ready to take on new challenges, we would like to meet you!

Benefits of the position?

  • Group insurance paid at 50% by the employer 3 months after hiring.
  • Sick leave paid by the employer after 1 year.
  • Free parking available.
  • Quick job start.
  • Easy access via highways 15 and 440.


  • Be quick and accurate at data entry.
  • Knowledge and experience of ordering applications (e.g. SAP).
  • Good level of bilingualism (spoken and written).
  • Good general computer skills.
  • Be willing to work overtime if needed.


The ideal candidate will:

  • Be energetic and enthusiastic.
  • Have good stress management skills.
  • Be customer service oriented, responsible and autonomous.
  • Have good communication skills and sense of priorities.
  • Show initiative and good organization skills.

Interested in this position? Please send your application to Mélanie Descheneaux by email at


This is not exactly what you are looking for? Check all our other job opportunities on Consult our website regularly, new positions are added every day!



Salary: 20.00