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Sales Consultant / Customer Service

Nuance Design Marbre et Granit inc.

This is a Contract position in Laval, QC posted January 13, 2022.

Job Description

Creative, determined, professional: these words describe you perfectly? You are the person we have been waiting for.

Spoiled for choice, unparalleled quality, personalized service: the winning trio for an exceptional customer experience. This is what Nuance Design strives to bring to life for its customers. This is why we are the destination of choice for the purchase and installation of bathroom and kitchen counters.

Still not convinced?

By discovering the team and the working atmosphere, you will not be able to resist. Working at Nuance Design means engaging on a stimulating challenge day after day. Down with routine. Each project is different, each client leads us to surpass ourselves.

To achieve this, our employees rely on communication and collaboration: this is what makes the difference and allows us to offer the best to our customers. You will be surrounded by competent people who will never let you down.

Do you want to know what your daily life could look like? Here are the steps you will need to follow:

  • Greet customers or partners who come to the reception – Diverse clientele: individuals, entrepreneurs, designers and cabinetmakers;
  • Accompany customers in the showroom to help them choose from a wide range of materials, colors and products;
  • Respond to inquiries, calls and emails in a professional manner;
  • Establish a relationship of trust with customers and partners;
  • In collaboration with the team, manage dissatisfaction and retain customers;
  • Work in collaboration with other project managers to make submissions;
  • Enter orders and appointments;
  • Validate the files for the installation if necessary and follow up on customer satisfaction after the installation;
  • Assist the team in all other tasks related to the achievement of objectives.

What will be useful for you to do this job:

  • DEC in interior design or a related field, an asset;
  • Bilingual, French and English (oral and written);
  • Mastery of the MS Office suite (Word, Excel, Outlook);
  • Ability to work in a team;
  • Resourcefulness, autonomy and very good organization;
  • Welcoming and great versatility;
  • Ability to problem solve and continuous improvement.

What you will particularly appreciate:

  • A dynamic, pleasant work team with great human values;
  • Rewarding projects;
  • Opportunities for advancement, depending on your skills;
  • Competitive annual salary;
  • 2 weeks vacation annually.


Salary: 21.00