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Level 1 IT Technician

Fed IT

This is a Contract position in Laval, QC posted November 22, 2022.

We are looking, for one of our clients, for Support Technician level. 1, for the call center department, it’s a permanent position, very interesting for a first experience.

Your missions :

* Provide support to internal users
* Maintain all service requests via the ticketing tool
* Pass on second level requests in case of more advanced technical level
* Diploma in computer science (DEC or DEP)
* First experience accepted
* Knowledge of Microsoft, Exchange and AD tools
* Excellent communication
* Bilingualism essential (French and English)


Salary: 45000-46000