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New

Vodastra: Field Service It Breakfix Technician

Vodastra

This is a Full-time position in Laval, QC posted July 26, 2021.

Vodastra Technologies is seeking a Field Service IT Technician to join our team!

You will resolve computer-related issues for your clients.Responsibilities:Deskside support utilizing a Desktop level technician on Desktops, Laptops, MS Surface, Apple Mac, Monitors, Apple iPads, Apple iPhones, Samsung Android, Network Switch (Network is Hand & Eyes Desktop skilled technician)All work is Monday – Friday excluding Holidays 08:00 to 17:00Onsite Hot swap solution proposed with spares onsiteThere will be a Level 2 desk to support the techniciansAll PC’s are covered by OEM warrantyQualifications:Please contact Kwasi@214-236-4128 recruit@vodastra.com attention Kwasi if you meet these qualifications.Previous experience in IT, customer service, or other related fields.Strong troubleshooting and critical thinking skills.Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.Computer skills including Microsoft Office Products, networking, and internet browsers.Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failuresAbility to maintain and complete accurate record keeping and processing of paperwork.Must work well independently, as well as follow directions.Able to handle more than one responsibility at a time.Able to work under deadline pressures.Strong communication skills, organizational skills, and time Management.Ability to build rapport with clients.Positive and professional demeanorPowered by JazzHRm8LQCCOOFd