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Associé a la manutention

The Home Depot Canada

This is a Full-time position in Laval, QC posted June 16, 2021.

POSITION PURPOSE

Freight Process Team Associates are responsible for stocking merchandise onto shelves to achieve 100% in stock, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition some Freight Process Team Associates as designated by the Process Assistant Store Manager (ASM) operate reach trucks and order pickers to bring down merchandise safely from the overhead bays to the sales floor. A successful Freight Team Associate must have a high level of work commitment, work well with others and be capable of learning and following procedures.

MAJOR TASKS AND RESPONSIBILITIES:

  • Must fulfill minimum time-in-position and performance management code requirements of V2

HANDLING MERCHANDISE

  • Stocking merchandise onto shelves to achieve 100% in stock
  • Using appropriate safety procedures when organizing merchandise
  • Merchandising new items as directed
  • Building end caps and promotions
  • Breaking down and disposing of trash throughout shift keeping aisles safe and shoppable
  • Maintaining aisle cleanliness and shoppability so that merchandise is accessible, customers are able to move through the aisles easily and merchandise is presented in a visually appealing manner
  • Work in conjunction with Fulfillment Team to maintain safe and organized overheads (e.g., striping overheads)
  • Communicating with other Freight Process Team members and Inventory Associates (IAs) to ensure all product is stocked in the proper place
  • Communicating in-stock level of merchandise with Process/Fulfillment Team ASM, DS & IA
  • Packing-out and packing-down (including Power Pack down) merchandise as directed
  • Moving freight safely from designated staging areas to overheads or bringing merchandise safely down from overheads using the appropriate equipment as necessary

DETERMINING AND MEETING CUSTOMERS’ NEEDS

  • At all times be aware of customer presence & approach and greet Customers as needed
  • Asking open-ended questions and expressing interest in projects in order to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs
  • Answering questions about products and services
  • Pass customer to experienced Sales Associate as required

OTHER TASKS OR RESPONSIBILITIES AS ASSIGNED BY SUPERVISOR

  • Assist Receiving Associates with cleanup and receiving of stock on an as-needed basis.
  • Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under “Worker”