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Nordia Inc.: Culture And Engagement Specialist

Nordia Inc.

This is a Full-time position in Laval, QC posted September 8, 2020.

Culture and Engagement Specialist At Nordia, we know that the best customer experience is only possible through high employee satisfaction.

This is why we are continually looking for ways to innovate to provide the best possible work experience.

We are looking for our new Culture and Engagement Specialist reporting to the Talent Attraction, Communications and Engagement Director.

Your mission will be to support Nordia in its transition to the work-at-home model, foster engagement and pride, and retain the best talent through a strong corporate culture.

You will play a key role in implementing internal programs and initiatives to optimize the work experience in a virtual context, stimulating employee engagement at all stages of their career at Nordia.

Concretely, here’s what you will do : Identify critical moments in the employee experience and implement programs to enhance culture and engagement in a teleworking environment.

Coordinate national initiatives by taking charge of project design, execution and budget monitoring.

Constantly monitor best practices in culture and engagement in a virtual environment and present innovative solutions to the leadership team.

Lead a Culture and Commitment Committee to implement new programs in the company.

Measure employee satisfaction and program success and use the results to enhance our engagement strategies.

Collaborate with various internal teams (human resources, recruitment, operations, communications) to coordinate national culture and engagement projects and initiatives.

Collaborate with the social media and community engagement strategy.

Here’s what you need to succeed in this role: Bilingualism (French/English) with strong communication skills (written and oral presentation) and the ability to work with several internal collaborators.

Have at least (2) two years of experience relevant to the role (human resources project management, organizational development, digital transformation, HR marketing or other).

Great intellectual curiosity and creativity desire to learn and continuously innovate; Able to transform ideas into concrete projects within tight deadlines and budgets.

Proven strategic thinking and analytical skills Ability to juggle multiple high-priority initiatives; Excellent organization and autonomy; Proficiency with the Microsoft Office suite (mandatory), Asana project management software and Canva content creation software (an asset) Hold a degree in human resources, communications or any other field deemed relevant to this position.

Experience in the customer service centre environment (a strong asset)